Quality Management System Training | Consulting | Auditing

ISO/TS 16949

Understanding and Implementing the ISO/TS 16949 Standard

This practical two-day course will give you the knowledge, skills, and tools you'll need to design/modify and implement a quality system which meets the ISO/TS 16949 Standards. In this course you will learn:

  • The requirements of ISO/TS 16949
  • Valuable tips which will guarantee cost-effective and successful implementation

How to Conduct Internal Audits for ISO/TS 16949

By attending this course, you will learn how to conduct internal audits to verify that your quality system complies with the ISO/TS 16949 Standards, greatly improve your chances of successfully passing the ISO/TS 16949 registration criteria on your first try, and use the internal audit system to maintain and improve your quality management system. This two-day course incorporates a variety of workshops and exercises to enhance your learning experience. We have also developed a role-playing audit in which attendees assume the roles of hypothetical company employees involved in an internal audit. Past attendees have commented that this format is very useful in learning how to conduct a thorough internal audit.

ISO/TS 16949 Overview for Management

This course will provide management with a basic understanding of the requirements of ISO/TS 16949, and will provide an understanding of management's specific roles and responsibilities in the ISO/TS 16949 Quality Management System. In this course, attendees will discuss how the approach taken to implement ISO/TS 16949 can result in either a value-added and sustainable business management system, or something undesirable.

Introduction to ISO/TS 16949 - Awareness Training

This one-half to one day training course provides an informational setting for employees to be introduced to the ISO/TS 16949 quality systems and the requirements of the standards. It provides an open forum for discussion, questions and answers regarding the registration process, what auditors look for, and what will be expected of employees. More importantly, the need for and value of quality systems and documentation will be addressed, along with roles and responsibilities in implementing ISO/TS 16949.

Implementing the ISO/TS 16949 Quality System Requirements

If you manufacture products for Chrysler, Ford, General Motors, truck manufacturers, and other subscribing companies, you need to address the ISO/TS 16949 quality system requirements. Although the impact of ISO/TS 16949 will be significant to companies of all sizes, small and medium-sized companies will share the benefit if they can use existing resources to achieve certification to these standards. This practical two-day course will give you the knowledge, skills, and tools you'll need in order to implement the ISO/TS 16949 requirements for the development of a quality system that provides for continuous improvement, with an emphasis on problem prevention and the improvement of product and process quality through variance reduction.

Successfully Completing Documentation Requirements for ISO/TS 16949 Registration

Documentation development is the most important task in achieving ISO/TS 16949 registration, but can often represent 50-60% of the time and effort required to achieve registration. This one- to two-day course offers a variety of workshops and exercises to give attendees the methods, tools, and skills needed to develop and implement quality system documentation effectively and reduce the time of this task by 50%.

Using ISO/TS 16949 as a Strategy for Continual Quality Improvement

Achieving the levels of quality improvement that provide for real cost savings and competitive advantage requires more than "quality talk". It requires the application of quality tools and methods that really add value to your operations. It is important to use the right tools and methods that really work in improving your operations and competitive position in the marketplace. With customer demands for ISO/TS 16949 quality systems continuing to increase, learn how to implement these systems efficiently and effectively and achieve the level of quality improvement that will justify your efforts.

Advanced Product Quality Planning (APQP)

This one-day course will discuss the core concepts and critical success factors that will ensure that the benefits of quality improvement, cycle time reduction, waste elimination, and customer satisfaction are gained through your APQP process. Although ISO/TS 16949 registration requires companies to implement an Advanced Product Quality Planning Process for product design, development, and manufacturing, all organizations can benefit by attending this course.

Potential Failure Mode and Effects Analysis (FMEA)

Potential Failure Mode and Effects Analysis is a systematized approach intended to recognize and evaluate the potential failure of a product or process and the effects of these failures. By ranking and prioritizing these failure modes and effects, you can also prioritize improvement efforts. This one- or two-day course introduces FMEA and can focus on Design (Product) FMEA, Process FMEA, or both. To ensure that learning is maximized, this course includes workshops to reinforce concepts.

Measurement Systems Analysis (MSA)

Measurement efforts of any sort are futile if the measurement system used to obtain the measurements is not accurate and precise. This course introduces Measurement Systems Analysis, discussing the concepts of bias, stability, linearity, repeatability and reproducibility. Workshops show how to conduct a Gage Repeatability and Reproducibility Study.

Statistical Process Control (SPC)

Very few companies implement SPC in a manner that gives them the quality improvement and financial return on their investment that they expected. This course gives management and shop-floor personnel the understanding they need to ensure that quality and financial gains are continuously made on their SPC investments. 

Root Cause Analysis

Do you find your organization in a constant state of fire-fighting or constantly dealing with the same problems over and over?  Our Root Cause Analysis course provides tools and techniques to get at the root cause of problems to ensure the problem goes away for good.